Shipping Policy
To our customers,
Thanks for your support on Enomir. Please accept our sincere apology, if delay, or other issues happen to your shipment recently.
Due to the effects of COVID-19, the logistics service provider may need more time to deliver. If you encounter a shipping delay, please contact us at service@enomir.com. We will get back to you with the latest logistic progress or provide a new solution. Thank you for your support and patience.
Note: We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason.
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1. General Shipping Information:
1) We will arrange the shipment within 1-2 days after successfully placing the order.
2) We cannot ship items to P.O. Boxes, APO/ FPO/ DPO addresses.
3) Shipments subject to carrier performance restrictions. This includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control.
4) In addition to transit time, there may be processing time.
2. What countries do you ship to?
Dispatches From Local Warehouse in EU/US/JP/CA/MEX | Freight | Shipping Time |
Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Slovenia, Spain, Sweden, United Kingdom, Netherlands,United States, Canada, Japan, Mexico,Netherlands | FREE | 3 - 5 Business Days |
Dispatches From Local Warehouse in Asia | Freight | Shipping Time |
Hong Kong, Macau,South Korea, Taiwan,Singapore,Malaysia,Philippines | 2..99USD | 5-8 Business Days |
Vietnam,Thailand,Brunei,New Zealand,Australia, Fiji Norway, Switzerland, Luxembourg, Serbia, Israel,Croatia,Belgium,Czech Republic,Slovakia,Bosnia and Herzegovina,Turkey,Pakistan | 4USD | 10 - 15Business Days |
Saudi Arabia,United Arab Emirates, Kuwait,Pakistan, Turkey, Dubai, Jordan, Iran, South Africa, Chile, Brazil, Argentina, Chile, Colombia,Morocco,Venezuela,Uruguay,Guyana,Peru,Ecuador,Paraguay | 5USD | 14 - 17 Business Days |
Greece, Romania,Macedonia,Monaco,Montenegro,Moldova,Vatican City,San Marino,Liechtenstein,Andorra | FREE | 20 - 25 Business Days |
For Brazil, pls kindly leave your TAX ID when filling in the shipping information.
3. Free Shipping Restrictions:
The free shipping offer is limited to standard ground shipping and is valid only in the countries covered by Amazon US/ EU/ JP/US/MX's logistics. Shipments are subject to the carrier on-time performance and availability. Subject to change without notice.
4. How Can I Track My Order?
You can track your order via our shipping confirmation email and from your "My Account". If you do not receive your tracking details, please contact our team directly.
If you don't see the email in your inbox try checking your spam folder or add service@enomir.com to your safe sender's list.